Timbi organization

The official page of Timbi Organization A small business specialized in retailing ,wholeseling high quality products ( Electronics , Consumers ,Telecommunication products ) General Purpose To assist customers in finding and purchasing the required merchandise in a retail environment. To encourage customers to purchase products. Main Job Tasks, Duties and Responsibilities greet customers find out the customer's needs recommend, select and help locate the right merchandise describe a product's features and benefits demonstrate use and operation of the product answer customer queries regarding the store and the merchandise make suggestions and encourage purchase of products provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options provide information about financing available receive and process cash, check and charge/credit payments provide change and receipts bag or package purchases gift wrap merchandise count money, sort charge slips and balance monies maintain sales records place special orders organize and process merchandise exchanges process repair or alteration of merchandise stay current with sales prices recognize and monitor security issues arrange and display merchandise keep merchandise area tidy take stock inventory requisition new stock Education and Experience high school diploma or equivalent preferred knowledge of customer service principles and processes knowledge of sales principles relevant product knowledge and training experience in a retail, customer service or sales environment basic business administration knowledge Key Skills and Competencies good communication skills customer service orientation patience adaptability initiative persuasiveness stress tolerance high energy level integrity