Bryony Dearman

Havas CX helia

Havas CX helia is Havas UK's specialist customer engagement and data agency, based out of London and Cirencester. We are part of Havas CX, the customer experience division of the Havas Network. We combine data, technology, strategy and creativity to deliver meaningful engagement between brands and people, across the entire length of the customer journey. We're the only major UK agency in our field to share a single building with every other specialist business in our network, all under a single P&L. Sitting within the Havas Village in Kings Cross (HKX) affords us some clear advantages; none more so than our ability to build bespoke, multi-discipline teams around our clients, whatever their business need. These are not teams that are together on paper alone, but teams physically, culturally, logistically and financially aligned. This set-up, alongside our partnership with Vivendi and companies including Universal Music Group, Canal+, Studiocanal and Gameloft, allows us to complement – not replicate – our specialisms. Our client list comprises an unfair share of the largest, most comprehensive CX accounts in the UK, including Compare the Market, Volkswagen Group, Lloyds Banking Group, Starbucks, Tesco, the Department for Education, The Royal British Legion, Pets at Home, Royal Mail and Diageo – while our work reaches hundreds of millions of consumers.