Erickson Carvalho

ServiceTec

ServiceTec is the world's leading independent provider of managed IT services specifically for airports and airlines. Established in 1989 and now with multiple bases in North America, Europe and the Far East, ServiceTec has an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. Operating globally and at many of the world's largest and busiest airports, our team of experienced, vetted and highly qualified technicians deliver comprehensive managed IT services tailored to the demanding and sensitive requirements of the some of the world's most stringent Service Level Agreements (SLAs). Our genuinely outstanding level of service has been demonstrated by the systematic extension, re-award and expansion of multiple existing contracts with clients including JFK, London Heathrow and San Francisco. This unrivalled approach has enabled ServiceTec to achieve and maintain its objective of developing strong, sustained and beneficial partnerships with airports and airlines throughout the world. With the right combination of remote and onsite services, including Service Desk, preventative and reactive maintenance and repair, infrastructure and asset management and IT disposal as well as advice and support regarding Cyber Security – ServiceTec can help you to ensure that every area of your airport's IT infrastructure is meticulously organised and carefully controlled.