Jeanette Gunnarsson

ESFM® USA

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, a Keystone member of the International WELL Building Institute (IWBI), a Gold-level Corporate Sustaining Partner of IFMA, and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all hard and soft services provided to clients. Our portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performed model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees. Our 99.1% client retention rate is a reflection of our commitment to deliver on the promise of "Creating Better Workplace Experiences." Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative facilities management solutions that ensures a safe, healthy, and sustainable environment. Our foundational pillars are the core of who we are: • Ensure workplace safety. • Engage our people. • Deliver innovative solutions. • Create sustainable environments. • Elevate user experiences. Compass Group North America's $3.5 billion FM portfolio operates in three verticals (corporate, education and healthcare). Over 60,000 FM associates maintain over 1.9 billion square feet each day at more than 3,000 client locations. ESFM's clients include many Fortune 500 across life sciences, technology, oil & gas, food and auto manufacturing markets. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).