Melanie Kelley

Musselman Hotels

At Musselman Hotels, we're in the business of taking care of people. To do this properly, we have to understand it as a concept, know it in practice, and believe it as a team and as individuals. It has to be part of our DNA as a company, it has to be the essence of our culture, and it has to start at the top. Our philosophy is simple. If we treat our managers right, they will treat their associates right, and the associates will treat our guests right. So, that is exactly what we do – and we know we're doing it right, because we have some of the lowest turnover rates in the industry. Our associates can always expect respect, responsibility, empowerment to do a job they can take pride in, and opportunities for advancement. Our guests – in all of our hotels – can expect friendly, courteous, professional service from people who share a sense of job fulfillment.