Odessa Castillo

Transparent BPO

Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing. Our state-of-the-art system development and IT support allow for seamless integration, resulting in a transparent business relationship. Transparent BPO's business model has resonated well with its customers over the years, resulting in steady year-over-year growth and long client relationships, many since we began our operation in 2009. Our growth had also landed TBPO on the Inc.5000 America's Fastest-Growing Private Companies in 2014, 2016, 2017, 2018, 2019, 2020 and again in 2021. Understanding that agents are the backbone of our business, Transparent BPO offers competitive salaries, bonuses to the top performing agents, comprehensive health benefits, sick leave and paid vacation time, and, most importantly, a clean and safe work environment.