Pawan Verma

Process-Max Solutions Pvt Ltd

Process-Max Solutions Private Limited is an IT Products & Services company delivering value added business solutions to small and medium scale enterprises. We have built robust and profitable practices in Application Softwares and e-Business solution. Our experience and expertise in executing small and medium size software development projects is a complementary mix of project management, business process analysis and enterprise class technology. Our business and project management process for any client is an end to end process that we adhere to and follow. Our mission is to enable people and companies to increase their business value through the use of IT technologies. Process-Max Solutions makes technology simple, providing software development and BPO services and other services for our valued clients globally. We believe in being process driven with a strong focus on quality and delivery by consistently aiming to achieve a 99.5% quality and delivery rate. We aim at delivering services which will open new possibilities for our customers and allow them to work effectively and creatively. Our values are: people, customers and quality. Some of the services that we provide: Tele-calling B2B, B2C Data Hygiene – update clients / vendors / prospects lists Lead Generation Surveys and market research Brand promotion & concept selling Internet Research & Data Capture Email Blasting Online research and analyses Custom Surveys Customer Feedback survey NPS (Net promoter score) Customer Satisfaction surveys Technical Support Helpdesk Marketing & Loyalty Campaigns Transaction Processing Operations Our transformation and Outsourcing services in Customer Service function helps to address challenges related to the customer life cycle. Operations & Process Excellence solutions create greater process efficiency.