Ramanathan Hariharan

Espire Infolabs

With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns. We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX). To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, US, CX and EX. Our focus is to bring a positive impact to brand's profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal. With 25+ Global Technology Partnerships, Espire has been empowering businesses to drive growth and customer engagement. We have served 200+ businesses worldwide, spread across domains like Higher Education, Insurance, Banking & Finance, Energy & Utilities, Digital Communications, Logistics, Manufacturing, Healthcare, Recruitment & Staffing, Digital Marketing Agencies & ISVs, etc. As a CMMI SVC Ver 2.0 ML 5 appraised company, Espire has ensured optimisation of business processes while redefining customer experiences.