Rik Hermans

SipWell part of Primo Water

At SipWell Primo we aim to inspire healthier lives at home and at the workplace, making it easy for our customers to enjoy top quality water, wherever, whenever and, however they want. We are the leading provider of drinking water solutions in Europe and North America, with over 9,000 engaged employees and 2,6 million customers in 21 markets. Flexible solutions to meet all our customers' specific needs. A winning combination of size, geographical coverage, best in class technology, and experience enables us to provide our customers with the best service and solution to meet their varying needs. From bottle-fed to plumbed-in water coolers and dispensers for residential and for high capacity use at offices and workplaces. Satisfied customers are our biggest priority. The customer for life mentality is embedded in our organization. Through careful monitoring we continuously optimize and improve each day to exceed expectations. We proactively seek for honest feedback through industry standard practices and recognized platforms, including NPS surveys, Google My Business and Trustpilot reviews. Water is a gift of Nature and protecting the environment is at the heart of our mission. We are proud to provide water to our customers in an environmentally friendly manner and since 2020 SipWell part of Primo has a CO2 Neutral certification. We use 100% renewable electricity recycle our bottles, coolers and caps and actively promote the preservation of our water sources.