Serdar Guzel

YKM

YKM is not only the first department store in Turkey but also the biggest due to its approximately 4.000 employees, more than 1.000 business partners, nearly 311.000 different kinds of products, and 40 million visitor per year. In its 62th year of business, YKM has witnessed various social, cultural, and economic changes and has been the pioneer of the retail sector in many aspects with a number of contributions to its development. For example, it is the first store to implement the installment system, to issue store cards, to perform SAP implementation, to prepare the first credit cards with a chip, and to open the first online store in Turkey… Having 64 stores all over Turkey, YKM provides new business opportunities and serve end consumers through 26 franchise stores in Franchise System model, in addition to 38 stores it owns. The firsts that YKM'nin has brought to the sector ; • Turkey's first multi-level department stores • First garment and ready-to-wear categories • First franchise system • The first installment system and interest free shopping • First store card • First promotion in retailing • First installment in food shopping • The first credit card with a chip and loyalty program in retailing: Bonus Card • First retailing software • SAP Program, which is the first in Turkey and one of the first 10 in the world (In retail applications) • First internet retailing in Turkey • Turkey's widest multi-level department store network