Sharmaine Francois

National Commercial Bank of Anguilla Ltd.

The National Commercial Bank of Anguilla Ltd was incorporated in December 2015, and began operations on April 25, 2016. The bank is a successful purchase and assumption of the two former local indigenous banks, National Bank of Anguilla and Caribbean Commercial Bank (Anguilla) Ltd. As a new institution with a staff complement of 83, our goal is to meet the financial needs of those we serve by providing a full range of retail banking services and products to our island community which has an estimated population of 15,000. NCBA combines a well experienced staff with a wealth of knowledge of the banking industry with innovative products and services, and a customer service strategy that will exceed ever evolving needs and expectations of its customers while contributing to the overall development of Anguilla. Mission Statement Our Mission is to contribute to Anguilla's socioeconomic development by enabling our Customers' financial well-being and security through the provision of tailored financial solutions while ensuring a fair return on our Shareholders' equity. Vision 2025 By 2025 NCBA, an innovative, customer-centric, technology-driven and socially-responsible employer of choice, will be the #1 Commercial Bank in the OECS in Customer Experience and Profitability. Customer Service Value Proposition We promise our CUSTOMERS an exemplary experience as they achieve financial security by easily accessing our diverse product offerings delivered in a personalised manner while contributing to Anguilla's development.