亚马逊卖家账户被关闭后的申诉邮件模板

2024-09-20T07:47:24
By 狗b

下面是一封成功通过申诉的申诉邮件,可供需要进行申诉的卖家参考。但要注意,卖家账户被关闭的原因有很多,卖家要根据不同的原因撰写不同的申诉邮件,绝对没有所谓的“万能模板”可供卖家使用。这封申诉邮件只是给卖家提供一个思路,指导卖家如何有针对性地准备自己的申诉邮件,至于申诉邮件的具体内容,卖家还要自己构思和编辑。

Dear seller support

Today we received a notice from Amazon saying that ourselling privilege has been removed because we sold counterfeitproducts.I immediately check all the listings  that Amazonmentioned.

First of all, as a seller who just sold on Amazon for a shorttime, we lacked awareness of Amazon rules and did not understand Amazon's rules very well.

Secondly, as the listings stated by amazon, we don't know thatthis product is with its own brand, to this point we acknowledgeit is our fault.I have deleted all the listings mentioned aboveand will never sell it again.

Through my account seller rating and customers feedback,wethink Amazon should be able to recognize that we are a goodsellerwithgoodproduct quality.weneverzotcustomercomplaints and bad reviews.we hope that Amazon can take thisinto consideration.

Ifyou can give us a chance, our plan of actions are asfollows:

1.Thoroughly,we will see through all the policies and rulesabout selling on your platform.

2.we will carefully check the listings in our account to seeif there has some SKU which do not meet your requirements.Oncefound,they will be deleted immediately and will not be soldagain.

3.we willcheckall the products we've been sold, anycomplaints or product issues we will solve them in proper waywithin 12h in favor of the customer's right.

4.For new products that will be selling later,if there isanyuncertain information,I willinmediately consult Amazonrather than blindly sell it.

I hope that Amazon can provide us with a chance to changeagain.We will do our best to work on Amazon's sales in thefuture with the utmost effort and the most serious attitude.

Look forward to your reply

The most sincere greetings

以上是亚马逊卖家账户被关闭后的申诉邮件模板,希望对您有帮助。


(本文内容根据网络资料整理和来自用户投稿,出于传递更多信息之目的,不代表本站其观点和立场。本站不具备任何原创保护和所有权,也不对其真实性、可靠性承担任何法律责任,特此声明!)


常见问答(FQAS)

为什么我的账户被关闭了?

亚马逊可能关闭您的账户的原因包括违反销售政策、销售假冒产品、供货不良等。您可以询问亚马逊关闭原因,并积极改进。



可以申诉吗?

可以的,您可以通过亚马逊卖家中心提交申诉,解释原因并承诺改进,亚马逊将审核后决定是否恢复您的账户。



申诉邮件应包含哪些内容?

申诉邮件中应包含:1. 清晰简洁地陈述原因;2. 详细描述您采取的纠正措施;3. 承诺今后将遵守各项政策;4. 表达您想继续作为亚马逊合作伙伴的愿望。



成功率如何?

亚马逊根据申诉理由好坏、转变程度以及卖家历史表现审核决定。一般来说,如能真诚争取和承担责任,成功几率较高。但需注意,违规严重或多次违规的可能较低。