10亿+海关交易数据,1.2亿企业数据,2亿+企业联系人数据,1000千万真实采购商。覆盖200+个国家及地区,95%外贸重点拓展市场,可根据行业、经营范围等多方位挖掘目标客户。
免费试用设置账户时,您会找到有关配送期望的信息,您必须将该信息整合到订单和配送流程中。您还需要向亚马逊确认您已配送订单,以便我们能够让买家知晓订单进度并向他们的信用卡收取购买费用。
亚马逊官网原文详情:
Expectations for shipping buyer orders
There are certain shipping expectations you must follow in your order fulfillment processes.
- You must ship media products (books, music, DVD, and video) within two business days. Non-media products must be shipped by the shipping availability date you specify in the product feed.
- You must notify Amazon once you have shipped your orders so that you can receive payment. This notification will also trigger Amazon's shipment confirmation email to the buyer, which includes the estimated delivery date.
- Review default shipping settings and customize to fit your fulfillment model.
- Check your account at least daily for orders.
Note: You must process return requests and respond to messages from customers within 24 hours, even if your listings are set to Inactive.- Schedule order reports to ensure an authoritative report of all orders and order information.
- Do not include any marketing or promotional materials with packing materials.
- Do not rely on email notifications of account activity. Emails can get lost or deleted.
文章来源:亚马逊官方网站
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根据您所在地区,标准配送一般需要1-5个工作日送达。您可以登录账户查看具体预计送达日期。此外,如选择加急配送或周末送货等值增服务,可以缩短送达时间。
亚马逊标准配送会尽量致电或短信您通知送货日期和预计送达时间。如果在预计送达日没有收到短信,您可以登录账户察看订单状态,或致电客服查询具体进度。我们会尽快完成送货。
部分地区支持指定送货时间段服务,您可以在下单时选择配送日期和时间段。但一些实时变化的因素可能会影响真实送达时间,我们会尽量按您指定的时间送达。
如果收到的包裹损坏或遗失,请第一时间与亚马逊客服人员联系。我们将督导调查原因,并为您重新配送商品或提供退换货服务。