10亿+海关交易数据,1.2亿企业数据,2亿+企业联系人数据,1000千万真实采购商。覆盖200+个国家及地区,95%外贸重点拓展市场,可根据行业、经营范围等多方位挖掘目标客户。
免费试用亚马逊上的卖家现在可以创建支持买家定制的商品。
您的卖家账户注册加入亚马逊定制计划后,您就可以使用该计划。要了解有关亚马逊定制计划的更多信息并且要申请加入该计划,请点击此处。有关如何利用亚马逊定制计划来配置商品的更多信息,请点击此处。
买家下单后,您可以在以下位置查看定制信息(例如要印制在商品上的名字或上传的照片):
要从卖家平台的【管理订单】工具中获取订单的定制信息,请按照以下步骤操作:
要从可下载的订单报告中获取定制信息,请按照以下步骤操作:
点击该链接可以下载一个包含定制信息的 .zip 文件。关于该 .zip 文件的详细信息,请参阅下文。
点击该选项可以转至上文所述的定制信息页面。
您也可以通过 API 访问定制信息链接。要自动获取定制信息,请按照以下步骤操作:
可下载的 .zip 文件包含不同的数据格式,具体取决于您的定制商品使用的是文字定制功能、选项定制功能还是图片定制功能。
如果您订单的 .zip 文件仅包含 .JSON 文件:
如果您订单的 .zip 文件包含 .JSON 文件、.XML 文件和 .JPG 文件:
亚马逊官网原文详情:
Fulfilling an order using Amazon Custom
Amazon now offers the ability to create product listings that support customization experiences for buyers.
You can access the Amazon Custom program once your seller account has been registered for the program. For more information about Amazon Custom and to apply, click here. For information on how to configure listings using Amazon Custom, click here.
Steps to retrieve customization data from an order
The customization information (such as a photo upload or the name to be printed on the product) is available in the following locations after an order is placed:
- Manage Orders tool
- Order Reports files
- Marketplace Web Service (Amazon MWS) APIs
Manage orders tool
To access the customization information for an order from the Manage Orders tool in Seller Central:
- From the Orders drop-down menu, click Manage Orders.
- Click the order number for the order which contains the customizable product (e.g. 114-6923471-2011994).
- Within the Order contents section, under the Product name column, click Show more for the customizable product. Then click Customization Information.
- The Customization Information page displays the following information:
- The information provided by the buyer for each of the customizations in each of the surfaces.
- A Download button that allows you to download a .zip file which contains the customization information.
Note: Internet Explorer might not properly display details on the Customization Information page.Order report files
To retrieve the customization information from the downloadable order reports, follow these steps:
- From the Orders drop-down menu, select Order Reports.
- Select New Orders or Unshipped Orders, located on the top left of the page.
- Click Request Report. When the most recent report is ready, click Download in the Download column.
- Open the report in Microsoft Excel or another spreadsheet program.
- The last two columns of the report are Customized-URL and Customized-page.
Note: In order to see Custom information on order reports, go to Orders > Order Reports . In the upper right, click the Add or Remove Columns link. On the Add or remove order report columns page, scroll down, select Customized URLs, and then click Save changes. This adds two columns containing links to customization information for your orders that you can then download as a .zip file.Customized-URL
This link downloads a .zip file which contains the customization information - details about this .zip file can be found below.
Customized-page
This brings you to the customization information page as described above.
Amazon Marketplace Web Services APIs
Important: You must be an Amazon MWS developer in order to send an Orders request.You can also access the customization links through APIs. To retrieve the customization information in an automated way, follow these steps:
- Sign up for MWS APIs at https://developer.amazonservices.com.
- You will receive AWS Access Key, Secret Key, Seller ID and MarketplaceId. Save this information, as they will be used as inputs to call the APIs.
- To call an MWS API follow the steps at: https://developer.amazonservices.com/doc/bde/reports/v20090901/java.html/185-3700807-6689822 .
- For generating an Unshipped Order Report, you need to call the following APIs:
- RequestReportSample API - OrderReportType as _"GET_FLAT_FILE_ACTIONABLE_ORDER_DATA"_.
- GetReportListSample API - returns ReportId.
- GetReportSample API - takes ReportId as input and generates the UnshippedOrderReport as an xml file.
Customization information details from zip files
The downloadable .zip file contains different data formats depending on whether your customizable products are using the text-based customization features and options-based customization features, or the image-based customization features.
Text Customization and Product Configuration (Options)
Note: For a limited time, you might see that some of your .zip files for orders contain only a .JSON (JavaScript Object Notation) file, while others might contain an .XML (Extensible Markup Language) file and .JPG file in addition to a .JSON file. For .JSON files included with these additional two file types, theversion 3.0 schema and its associated customization data elements are still provided. In the new version of the .JSON file, however, the customization data elements are also available in a different schema called customizationData.If your order’s .zip file contains only a .JSON file:
- Unzip the file.
- Open the .JSON file using a text editor program. (You can also read JSON files using an online JSON viewer.)
- Find a JSON viewer.
- Copy the text from the text editor program, paste it into your JSON viewer, and click the Viewer tab.
- Expand the version 3.0 section; you will see the text and the chosen fonts and colors and/or selected options and pricing.
If your order’s .zip file contains a .JSON file, an .XML file, and .JPG file(s):
- Unzip the file.
- Open the .JSON or .XML file using a text editor program. (You can also read JSON files using an online JSON viewer.)
- Find a JSON or XML viewer.
- Copy the text from the text editor program, paste it into your JSON viewer and click the Viewer tab, or for XML paste the text into your viewer and click Highlight or Tree to view the data.
- Expand the version 3.0 section or the customizationData section; you will see the text and the chosen fonts and colors and/or selected options and pricing. Note that version3.0 provides the same structure and contents as that in the standalone .JSON file.
- There is one .JPG file included for each of the product’s surfaces. Each .JPG file contains an image for the product’s surface preview area with the buyer-supplied customizations. You can use these to manually verify what the buyer saw at the time of adding the product to the cart.
Note: If you are unable to view the JSON file or unable to read the data, try changing the name of the downloaded .zip file to "1.zip" (just add .zip to the end of the file name).
Image-based customization
- Unzip the file - the unzipped file contains several different file formats.
- .JPG or .PNG: If the buyer uploads an image, the image file will be provided to you as a .JPG. If the buyer chooses a gallery image, you will be provided either a .JPG or .PNG of the image, depending on the file type you used to create the gallery.
- JSON: You can read a JSON easily by following the instructions above under 'Text Customization and Product Configuration (Options).' If the buyer selects one of your gallery images, the JSON will contain the name of the image file that you included in your gallery. The JSON will also contain the dimensions of the printable area that you provided when configuring the product listing. Lastly, the JSON offers the name of the SVG file that contains all of the image-related customization information for this order. The SVG is explained below.
- SVG: If the buyer uploads an image or adds text, the image file, text information, size, rotation, and position of each of the details will be reflected in this file. The SVG represents a 3200x3200 perfect square which you can align to your 400x400 mask image to understand exactly what the buyer saw when the order was placed.
Note: For image customization you will receive the full image as provided by the buyer, even if a mask is in place. It is up to you to manipulate and place the image on the product accordingly.
文章来源:亚马逊官方网站
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亚马逊提供了定价模板功能,您可以根据产品的自定义选项和复杂程度设定不同的定价规则。例如,T恤的定价可以根据不同的尺码和图案的组合而不同。
买家下单后,您可以查看订单中的定制要求,根据要求生产定制产品。生产完成后,按时按质交付给亚马逊,亚马逊将负责为买家安排物流配送。
一般情况下,买家下单后无法再修改定制要求。但您也可以根据实际情况向买家提供修改定单的渠道,比如通过客服沟通修改。修改后需确认双方是否同意修改后新的定单内容。
亚马逊定制计划提供标准的质保政策。对于生产质量问题,您应负责退换货或补发等服务。如果买家在收货后提出质量问题,需提供证据支持决定是否通过维权。