Ersun Unan

Mplus Türkiye

Mplus Türkiye one of the largest independent outsourcing providers in Türkiye, was established in 2000 in Istanbul. From January 2020, it became the largest member of M Plus, an international corporate group, operating in BPO, Technology and Consultancy. With more than 11.500 employees Mplus provides services across 36 locations to over 300 clients covering 58 markets in 32 different languages worldwide. Mplus Türkiye team consists of 7.000 employees. Mplus Türkiye, with its CRM and AI-based Robotic Process Automation (RPA) applications advanced with the latest technologies in its R&D center, offers solutions tailored to the needs of its customers along with 24/7 uninterrupted technical support. With its successful projects in customer service, customer experience, collection management, social media and back-office management, Mplus Türkiye continues to lead the sector with its new generation customer management and customer experience.